Returns Policy

At GSD, we work hard to get your order to you as quickly and smoothly as possible. Below, you’ll find important details about our shipping process, estimated delivery times, and what to do if you need assistance.

Tracking Your Order

Once your order leaves our warehouse, the shipping carrier will provide tracking updates. For the most up-to-date information on your package, we recommend contacting the shipping provider directly:

USPS: 1-800-275-8777
FedEx: 1-800-463-3339

Domestic Shipping

Processing Time: Orders are processed within X business days before shipping.
Delivery Time: Standard shipping typically takes X-Y business days, depending on location.

If your order shows as "delivered" but you haven’t received it, please follow these steps:

Wait 3-5 business days. Sometimes, carriers mark a package as delivered before it actually arrives.
Check with neighbors or your local post office. The package may have been delivered to a nearby address or held for pickup.
Still missing? If five business days have passed and your package has not arrived, reach out to us at contact@gsdenergy.com, and we’ll help you resolve the issue.

Please note: We are not responsible for lost or stolen packages once they have been marked as delivered.

Where We Ship

At this time, we only ship within the United States.

Updating Your Shipping Address

f you need to change your shipping address after placing an order, please contact our Customer Service Team at contact@gsdenergy.com as soon as possible.

If your order has already shipped, you may be able to redirect or hold your package through the carrier:

USPS Package Intercept: Visit USPS
FedEx Hold at Location: Visit FedEx

Need Help?