Returns Policy
At GSD, we stand behind our products and want you to have the best experience possible. If you are not completely satisfied with your purchase, we offer a hassle-free 30-day return policy.
Eligibility for Returns
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Returns must be initiated within 30 days of the delivery date.
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The product must be unused, unopened, and in its original packaging to be eligible for a refund.
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Opened or partially used products are not eligible for returns due to safety and quality concerns.
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Proof of purchase is required (order confirmation or receipt).
How to Initiate a Return
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Contact Us: Email our support team at contact@gsdenergy.com with your order number and reason for return.
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Receive Return Authorization: Our team will provide you with a return authorization and shipping instructions.
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Ship the Product: You are responsible for return shipping costs. We recommend using a trackable shipping method.
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Receive Your Refund: Once we receive and inspect the return, we will process your refund within 5-7 business days to the original payment method.
Non-Returnable Items
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Products purchased from unauthorized sellers or third-party retailers.
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Items damaged due to misuse, neglect, or improper storage.
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Final sale or clearance items.
Damaged or Incorrect Orders
​If your order arrives damaged or incorrect, please contact us within 48 hours of delivery. We will replace the item or issue a full refund at no additional cost to you.
Need Help?
For any questions, reach out to our customer support team at contact@gsdenergy.com. We’re here to help you Get Sh*t Done.